FAQ

BlackCanvas Studio is a luxury brand that draws inspiration from nature through bio-mimicry. We create exclusive, handcrafted designs that combine elegance, functionality, and artistry to transform spaces into immersive experiences.

Our warehouse and studio are located at: BlackCanvas Studio
925, Clover Hills Plaza
NIBM Undri Road, Mohammed Wadi
Pune, Maharashtra 411048, India

We offer a range of luxury, handcrafted designs that include furniture, decor items, and custom pieces. Each product is crafted with precision and made from the finest materials to ensure timeless elegance.

Our products are priced between Rs. 10,000 to Rs. 4,00,000, reflecting the premium craftsmanship and exclusivity that BlackCanvas Studio offers.

Yes, we offer custom design services to meet the unique needs of our clients. If you have a specific design in mind, please contact us to discuss your requirements.

You can place an order directly through our website. Simply browse our collection, add items to your cart, and proceed to checkout. For custom orders, please contact us via email at digital@studioblackcanvas.com.

We accept secure online payments through Razorpay, including credit/debit cards, UPI, net banking, and other digital payment methods.

Yes, we offer nationwide shipping within India. We partner with Shiprocket to ensure safe and timely delivery of your orders.

Delivery times may vary depending on your location and product availability. We aim to deliver within 7-10 business days for most orders.

Absolutely. We take great care to ensure that all products are packaged securely to prevent any damage during transit.

Due to the exclusive nature of our products, we do not offer returns or refunds unless the item is damaged during shipping or if you receive the wrong product. In such cases, please contact us within 48 hours of receiving the item.

You can reach our customer support team via:

• Hotline: +91 7414939276

• E-mail: digital@studioblackcanvas.com
  Our support team is available Monday to Friday, 10:00 am to 6:00 pm.

Yes, we provide product care instructions with each purchase to ensure that your items remain in pristine condition for years to come.

Our studio is open for visits by appointment only. To schedule a visit, please contact us via email or phone.

Yes, we offer elegant gift packaging options. Please mention your request during checkout or contact us for more details.